PRIVACY POLICY
📅 Last Updated: 24 Feb 2025
1. Information About the Data Controller
The company responsible for processing the data collected through the website https://cerrajerolocksmith.com (hereinafter, the “Website“) is Cerrajería Locksmith Marbella S.L., with registered office at Calle Nuestra Señora de Gracia Nº 26, Centro de Negocios Gracia Offices, 29602 Marbella (Málaga), Spain, and C.I.F.: B92871151.
You can contact us at:
📧 Email: clmspainlocks@gmail.com
📞 Phone: (+34) 655 54 28 24
2. Purpose of Data Processing
At cerrajerolocksmith.com, we will process your personal data collected through the Website for the following purposes:
- To contact you to confirm an appointment.
- To manage and respond to information requests submitted via Website forms.
- To maintain the commercial relationship, in case of service contracting, as well as administrative management and service improvement.
- To send newsletters and commercial communications related to promotions and locksmith and security services.
🛑 Explicit Consent:
By completing any contact or subscription form on our Website, the user agrees to the storage of the provided information and the receipt of commercial communications. You can unsubscribe at any time by following the instructions in each email or by writing to clmspainlocks@gmail.com.
How Long Do We Keep Your Data?
Personal data will be kept as long as the commercial relationship is maintained or until the user requests its deletion.
3. Legal Basis for Processing
The processing of personal data is based on:
✔️ The user’s consent when submitting their information through the Website.
✔️ The execution of a contract or pre-contractual request when hiring a service.
✔️ Legitimate interest in maintaining communications with users who have requested information.
🚨 Mandatory Data:
If the user does not provide the required data or provides incorrect information, we will not be able to process their request or provide the requested information.
4. Data Recipients
Data may be shared with other companies within the Cerrajería Locksmith Marbella S.L. group for internal administrative purposes.
Additionally, we work with service providers who comply with data protection regulations:
- Web Hosting: IONOS by 1&1 – Privacy Policy
- Email Marketing: Brevo (formerly Sendinblue) – Privacy Policy
5. User Rights
As a user, you have the right to:
- Access your personal data.
- Rectify inaccurate data.
- Request the deletion of your data when they are no longer needed.
- Restrict processing of your data in specific circumstances.
- Object to the processing of your data for commercial purposes.
- Request data portability to another provider.
📌 How to Exercise Your Rights:
You can exercise these rights by sending an email to clmspainlocks@gmail.com or writing to our postal address.
📌 Complaints:
If you believe that your rights have been violated, you can file a complaint with the Spanish Data Protection Agency (AEPD) at https://www.aepd.es.
6. Security and Confidentiality
Your personal data will be treated confidentially, and we implement security measures to prevent unauthorized access.
This privacy policy is updated in accordance with current Spanish and GDPR regulations. We reserve the right to modify it if there are legal changes or service improvements.
